Last Updated: February 6, 2026
BIG Funding ("BIG," "Company," "we," "us," or "our") is committed to protecting the privacy of our clients, users, and visitors. This Privacy Policy describes how we collect, use, store, share, and protect your personal and financial information when you use our website, web portal, mobile application, and related services (collectively, the "Platform").
BY USING THE PLATFORM, APPLYING FOR FUNDING, RECEIVING FUNDING FROM BIG FUNDING, OR BY VIRTUE OF YOUR EXISTING FINANCING AGREEMENT, YOU EXPRESSLY CONSENT TO THE COLLECTION, USE, STORAGE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
We collect personal and activity data, which may be linked. We collect information from multiple sources, including directly from you, from your financing applications and contracts, from third-party service providers, and automatically through your use of the Platform.
We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system, and IP address.
With your permission, we may also access other personal information on your device, such as your phone book, calendar, or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook or other connected accounts. Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).
We may collect and share anonymous location data. To customize our service for you, we and our partners may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is collected anonymously in a form that does not personally identify you and is used only to provide and improve our service. We may obtain your consent on your first use of the service.
We collect information from the following sources:
IMPORTANT: BIG Funding collects and stores information from your Financing Agreement and business relationship regardless of whether you create an account on the Platform. By entering into a Financing Agreement with BIG Funding, you have consented to the collection, storage, processing, and use of this information.
We use your information for the following purposes:
| Purpose | Types of Data Used |
|---|---|
| Funding underwriting and decisioning | Personal, financial, business information |
| Identity verification and fraud prevention | SSN, government ID, personal information |
| Bank account linking and verification | Bank account numbers, routing numbers, bank statements |
| Account servicing and management | All categories of information |
| Payment processing and tracking | Financial and banking information |
| Communications (email, SMS, push notifications) | Contact information, account data |
| Compliance with legal and regulatory requirements | All categories as required by law |
| Platform improvement and analytics | Technical and usage information |
| Customer support | Communication data, account information |
| Display of account information on the Platform | Financial, business, and personal information |
| Relevant advertising, offers, or services | Personal, activity, and interest data |
We may share personally identifiable information (such as name, address, email, or phone) with trusted partners in order to provide you with relevant advertising, offers, or services. We may share your information with the following categories of third parties:
In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.
Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user.
To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution, or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
BIG Funding may send you SMS/text messages for the following purposes:
By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS/text messages from BIG Funding at the phone number provided. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message or by contacting us at questions@bbigm.com.
Your text messaging opt-in data, consent records, and mobile information will not be sold, rented, or shared with any third parties for their own marketing or promotional purposes under any circumstances.
We collect and store highly sensitive personal information, including Social Security numbers, bank account numbers, and routing numbers. We take the security of this data seriously.
We implement commercially reasonable administrative, technical, and physical safeguards to protect your sensitive information, including but not limited to:
While we implement commercially reasonable security measures, no method of electronic storage or transmission over the internet is guaranteed to be 100% secure. We cannot and do not guarantee the absolute security of your information. You acknowledge and accept the inherent risks of providing information electronically and storing information in digital systems.
In the event of a data breach involving your personal information, BIG Funding will:
BIG Funding shall not be liable for damages resulting from any data breach or unauthorized access, except to the extent directly caused by BIG Funding's gross negligence or willful misconduct.
We may keep data indefinitely. We retain your personal and financial information for as long as:
We are under no obligation to delete your data after a specific period unless required by applicable law. You may request deletion of your personal information, but such requests are subject to our legal retention obligations and the terms of your Financing Agreement.
We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. We use cookies and similar technologies to:
You can manage cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of the Platform.
Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity. You may opt out of interest-based advertising through your device settings or browser preferences.
You can request to see or delete your personal data. You can sign into your account to see or delete any personally identifiable information we have stored, such as your name, address, email, or phone number. You can also contact us by email to request to see or delete this information. Depending on your location and applicable law, you may have the following rights regarding your personal information:
You may request access to the personal information we hold about you.
You may request that we correct inaccurate or incomplete personal information.
You may request that we delete your personal information, subject to legal retention requirements and our obligations under your Financing Agreement. Please note that we may be required to retain certain information for legal, regulatory, or contractual reasons, and we may keep data indefinitely as described in Section 8.
You may opt out of marketing communications at any time. However, you may not opt out of transactional communications related to your account and financing. To opt out of SMS messages, reply STOP to any text message.
To exercise any of these rights, please contact us at questions@bbigm.com or call (646) 661-1905. We will respond to your request within 45 days, as required by applicable law.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
As a company that handles personal financial information, BIG Funding is committed to complying with the Gramm-Leach-Bliley Act (GLBA) and its implementing regulations. This includes:
The Platform is not intended for individuals under the age of 13. We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.
All data collected through the Platform is stored and processed in the United States. If you access the Platform from outside the United States, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.
You are responsible for:
BIG Funding is not liable for any unauthorized access to your account resulting from your failure to maintain the security of your credentials or devices.
The Platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices, content, or security of any third-party websites or services. We encourage you to review the privacy policies of any third-party services before providing your information.
Our privacy policy may change from time to time. We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns about our privacy policies, please contact us: